Static Solutions

Privacy Policy

Privacy

Static Solutions Ltd is committed to protecting your personal information.  This Privacy Policy relates to our use of any personal information we collect from you via the following:

  • Any Static Solutions Ltd website that links to this Policy
  • Social media

 
It also relates to our use of any personal information we collect through other means, such as email, in person or over the phone.

The term “Stat-Gun”, “Static Solutions Ltd”, “us” or “we” refers to the owner of this website. The term “you” refers to the user or viewer of the website.

Our approach to privacy

The privacy and security of your personal information is very important to us. We want to assure you that your information will be properly managed and protected whilst in our hands.

The information we collect

We receive personal information about you when you contact Static Solutions for example by doing any of the following:

  • Requesting a free trial
  • Submitting an enquiry
  • Purchasing / renting a product from us
  • Submitting a form on our website
  • Telephoning, writing by post or emails or communicating via social media
  • Responding to surveys
  • Entering competitions

 
The type of information that we will collect may include:

  • Basic personal details such as your name, address, e-mail address, phone number
  • Payment details

How we will use the information we collect

We will use the personal information to:

  • Administer free trials
  • Respond to enquiries
  • Administer your purchase / rental including billing
  • Carry out product replacement under the rental terms
  • To send you details of any offers or information about our products and services

How long will we store the information

We will keep your information for as long as you have a relationship with us. After the relationship ends, we’ll keep it where we may need it for our legitimate purposes e.g. to help us respond to queries, complaints or for ATEX requirements.

How we will share the information

We may share your information with a credit card processing and direct debit collection company. For free trial requests outside of the UK, we may forward your contact details to distributors in your area.

What are your rights over the data we store?

You have the right to correct any information we store which might be incorrect by contacting us at info@static-solutions.com

You have the right any time to stop us sending you marketing material. You can do this in one of the following ways:

  • Click the ‘unsubscribe’ link in any marketing emails that we send you
  • Contact us by emailing info@static-solutions.com

How we use cookies

Our website uses cookies, which are small data files, on your computer or mobile device. Over 90% of all websites use cookies.

Cookies are used to allow us to provide you with a high quality website and online experience, and to collect information about browsing activity.

If you do not consent to the use of cookies, you should disable these within your web browser or refrain from using the Stat-Gun website.

How you can make a complaint

If you wish to make a complaint about the way we handle your personal data, please email info@static-solutions.com